ok, thanks Ralf, I will try it out. marc
2009/8/19 Ralf Hildebrandt <[email protected]>: > * Ralf Hildebrandt <[email protected]>: >> * Mercator GmbH <[email protected]>: >> >> > deleting old tickets takes me DAYS or even weeks!! >> >> Why? I just use a generic agent to do that. I specify a time range and >> delete the really old, closed tickets. > > I just performed that here and it takes about 1s per ticket. > It even times out, so I have to repeat the process... > > -- > Ralf Hildebrandt > Geschäftsbereich IT | Abteilung Netzwerk > Charité - Universitätsmedizin Berlin > Campus Benjamin Franklin > Hindenburgdamm 30 | D-12203 Berlin > Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 > [email protected] | http://www.charite.de > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
