> I recommend to upgrade to OTRS 2.4. There are so many performance > improvements in 2.3 and 2.4. > > You really will love it!
Hi Martin, I cannot upgrade right now, because I have too much work and no time to make the upgrade. Right now, I just want to make the database a bit smaller. Any idea? I will consider upgrading in 1 month or so. Is it a lot of work to upgrade from 2.3 to 2.4 ? thanks, marc > > Just my 2 cents, > > -Martin > > On 19.08.2009, at 11:32, Mercator GmbH wrote: > >> I have a problem with OTRS (old version, 1.3.2). The database has >> grown a lot and now it takes A LONG time to load the pages!! >> >> How can I shrink or purge the database so that it becomes faster? Just >> deleting the articles is - IMHO - not the right way, because the >> articles still remain in the database. Right?! >> >> Please help on this. I need OTRS for work and I cannot work in this >> way, it takes 5 minutes to load the first page and sometimes several >> minutes to change from one page to the other. >> It's not my server, because other MySQL programs just work fine! >> >> Thanks, >> marc > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
