The certs and keys are managed in the Admin area -> S/MIME or PGP. It
depends on the encryption software you use.

2008/12/3 Anton Gubar'kov <[EMAIL PROTECTED]>

> Hello, David
>
> You need to load both certificates and private keys for the email address
> designated as "Systemaddress" for the queue. You will be able to select them
> in the queue definition then
>
> Regards,
> Anton.
>
> 2008/12/3 David Eco <[EMAIL PROTECTED]>
>
>>  Hi all,
>> I think the "Default Sign Key" in Queue setting is for outbound email
>> display account. For instance, we use [EMAIL PROTECTED] for receiving
>> the tickets, but want to use [EMAIL PROTECTED] for outgoing mail from NOC
>> queue. So we need to set up the display email account for outbound emails.
>>
>> I tried to find how to configure it but didn't find. Now it shows "Default
>> Sign Key *([EMAIL PROTECTED])*: " and drop down option is empty.
>>
>> Can anyone kindly advise? thank you.
>>
>>
>> David
>>
>>
>>
>>
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