Poe, I wish it were that simple. I did just go in and double check. The permissions are all OK. Is there a limitation that anyone knows of with a Queue being named the same as a group? I can't imagine there would be.
-Robert On Tue, Apr 1, 2008 at 4:27 PM, Poe Chen <[EMAIL PROTECTED]> wrote: > Hi, Robert, > > I believe it's a permission issue with the queue. You might want to > double check that new queue you just added has the correct "group". Just > login as admin and go to Admin->Queue->Select the new queue->Change and then > check the group setting. > > Best regards, > > > Poe > > On Tue, Apr 1, 2008 at 2:54 PM, Robert Brown <[EMAIL PROTECTED]> > wrote: > > > Hello, > > > > I have my OTRS installed and running however I'm not able to see the > > queues that I've assigned to a user when I'm logged in as that user. I'm > > really hoping someone can help me. I've read over the documentation and am > > sure I've followed it, however there is just something I am missing. > > > > I've created the user and created the group. Then I've mapped the user > > to the group. I've assigned the user move_into, create, owner and > > priority. I've then assigned the queue to the group. > > > > However when I login as the user, I don't see the queue I just created. > > > > I'm running OTRS 2.2.5 on Suse. > > > > Any help would be very much appreciated. > > > > Thanks, > > Robert > > > > > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > => http://www.otrs.com/ > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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