Re: [otrs] Notification Question

[Shawn Beasley]

Hi Julien,

Someone have an idea about my problem and my last request ?

Thx.

Best Regards,
Julian.

De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Julien CHAMPSEIX
Envoyé : lundi 10 mars 2008 16:55
À : 'User questions and discussions about OTRS.org'
Objet : RE: [otrs] Notification Question
Importance : Haute

Yes but the problem is the following:

I'm notified when I have a new ticket in a queue but it's always using the 
default address system. I would be notified by different address following the 
Queue.

-----Message d'origine-----

The notifications you are takling about are the agent notifications, I assume, and for these, there is only the one address (usually OTRS Notifacaions Master) The ones I was discussing were the addresses that your customers would see. Am I right in my assumption? If that is the case, then you need a development from OTRS AG :) Sorry, but we will be happy to meet your needs.

--
Shawn Beasley
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