Hi Daniele, I'd be very much interested in seeing the results, as i'm trying to implement something like this. I'm kind of "challenged" when it comes to coding, though, so it's a long, hard, trial'n'error road for me. ;-)
Thanks. -- /Sune -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniele Sent: 4. marts 2008 15:23 To: User questions and discussions about OTRS.org Subject: Re: [otrs] number of Yes, sure, this is what I will do. Thank you. The work looks nice. Soon I will share it. Daniele Nils Breunese (Lemonbit) ha scritto: > Shawn Beasley wrote: > >> Hi Daniele, >>> On the basis of your suggestion I am developing a way to provide >>> customers with a per queue custom form. >>> I am developing a php set of forms using javascript to fit my >>> customers needs. >>> As soon as I finish I'll post my addition here in order to let you >>> enjoy what I am doing with your support. (especially the great >>> suggestion I received from Sune T. Tougaard and the availability >>> that Shawn Beasley offered me) >>> >>> What I need now is a working information. >>> Am I limited in the number of CustomerTicketMessage###TicketFreeText >>> I can use? >> Yes >>> How many Ticket::Frontend::CustomerTicketMessage###TicketFreeText am >>> I allowed to use? >> In the current version of otrs there are 16 available. >>> May I plan to use 48 different >>> Ticket::Frontend::CustomerTicketMessage###TicketFreeText? >> Hmm. > > Daniele, do you really need FreeTextFields for all those different > pieces of info? You could also put some data in the mail body maybe. > > Nils Breunese. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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