Hello, We are running OTRS on a Windows box with a 9 Gb of space. We recently ran into an issue with disk space being near capacity. We saw that one of the data files, article_attachment.MYD, was over 4 Gb in size. This file is found in <OTRS disk drive>:\mysql\data\otrs. We moved this file off the machine in desperation only to discover that the attachments were no longer accompanying the messages being sent from OTRS....duh! So my question is: Since apparently we'll have to bring back article_attachment.MYD, is there any way to edit this file and bring it down to a reasonable size. Or is there a windows "cron" equivalent that could reduce the size of the file on a nightly basis? Any help understanding this (and other huge MYD files) and how to manage them would be extremely helpful. Thank you, David Buice ITIL Foundations Certified EDS - PSIC 7000 Chicago Road Warren, MI 48092 ( Phone:+1-586-575-4525 + mailto:[EMAIL PROTECTED] cell: 248-249-9122
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