Ubuntu gutsy
Mysql
I have reinstalled and still get this error.
I have installed on Ubuntu Gutsy server and went thru the installer.pl. I am
then told to login using [EMAIL PROTECTED] as url. When I click on the given
url I get an error. that says [EMAIL PROTECTED] password no.
i do not get a login screen this error is caused by clicking on the url in the
last page of the installer.pl form. Please advise if you can. JR
final page of installer.pl:
Start page: http://support.dataforcecrm.com/otrs/index.pl
User: [EMAIL PROTECTED]
Password: root
Have a lot of fun!
Your OTRS Team
Error on clicking on above url.
[ OTRS ] Sat Nov 10 12:18:40 2007
Error: Access denied for user 'otrs'@'localhost' (using password: NO)
Comment: Please contact your admin
Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Sat Nov 10
12:18:40 2007
Message: Access denied for user 'otrs'@'localhost' (using password: NO)
Traceback (4190):
Module: Kernel::System::DB::new (v1.57) Line: 172
Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line: 145
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
--
Thank you,
Jim Romano
DataForceCRM.com
214-717-5508
For customer support visit http://www.dataforcecrm.com for Wiki, Forums, Live
Chat, Documentation
[EMAIL PROTECTED]
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