The easiest way to change the FQDN, is to change it in SysConfig ->
Framework -> Core (without having to edit config files manually)
SysConfig is accessible via web interface, in the Admin Area.
Gabriele
----- Original Message -----
From: "Sanson, Rick" <[EMAIL PROTECTED]>
To: "otrs" <[email protected]>
Sent: Tuesday, July 17, 2007 4:40 PM
Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set -
Thanks!
The problem is that the change is not being saved and I dont know what
file is used to define "Core".
Any ideas?
-----Original Message-----
From: Nils Breunese (Lemonbit) [mailto:[EMAIL PROTECTED]
Sent: Tuesday, July 17, 2007 8:12 AM
To: User questions and discussions about OTRS.org
Subject: Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set
-
Rick Sanson wrote:
Where is the "OTRS_CONFIG_FQDN" set?
<OTRS_CONFIG_FQDN> uses the FQDN that you set as the value of $Self->
{'FQDN'} in ~otrs/Kernel/Config.pm (or using SysConfig you can set it
under Framework -> Core).
I have set it in otrs/Kernal/Config.pm and in ZZZAuto.pm but the
real FQDN never appears in any responses.
What did you set exactly? And what do you get? Nothing, http:///?
Nils Breunese.
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