If you actually read my previous email you will see that I asked about upgrading from "Source", I don't use RPM's, in particular it is a Gentoo machine but OTRS is not installed using the ebuild, it is installed from the source bundle.
Steve Jeff Shepherd wrote: > Download the RPM to the desktop of the OTRS machine, then run: > > rpm -U OTRS_FILENAME > > The big 'U' is for Upgrade. > > > Jeff Shepherd > Technical Specialist > [EMAIL PROTECTED] > > TEL: 480-505-0488 x223 > FAX: 480-505-0492 > > "Success usually comes to those who are too busy to be looking for it" > - Henry David Thoreau (1817-1862) > > > Steven Carr wrote: >> What is the procedure for upgrading from source, the UPGRADING document >> doesn't seem to contain any information on this. >> >> In particular I know it should be a basic "drop the new files over the >> top" replacement but which config files to I need to move to one side >> and then put back when the upgrade is complete. >> >> Any help on this would be much appreciated. >> >> Thanks >> >> Steve >> >> >> ------------------------------------------------------------------------ >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support orr consulting for your OTRS system? >> => http://www.otrs.com/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ > -- Steven Carr Engineer - Khipu Networks [EMAIL PROTECTED] Secure - Compliant - Infrastructure
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