Download the RPM to the desktop of the OTRS machine, then run:
rpm -U OTRS_FILENAME
The big 'U' is for Upgrade.
Jeff Shepherd
Technical Specialist
[EMAIL PROTECTED]
TEL: 480-505-0488 x223
FAX: 480-505-0492
"Success usually comes to those who are too busy to be looking for it"
- Henry David Thoreau (1817-1862)
Steven Carr wrote:
What is the procedure for upgrading from source, the UPGRADING document
doesn't seem to contain any information on this.
In particular I know it should be a basic "drop the new files over the
top" replacement but which config files to I need to move to one side
and then put back when the upgrade is complete.
Any help on this would be much appreciated.
Thanks
Steve
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