> On Friday, September 17, 2004 11:41 PM > Ruairi Hickey <[EMAIL PROTECTED]> wrote: >> # aptitude show apache2 libapache2-mod-perl2 | egrep '(Version|Paket)' >> Version: 2.0.50-12 >> Version: 1.99.14-4 >> >> guess that doesn't help.... > > At least it means we're on the same boat. Let's see where the machines > differ: > > How's your Otrs bound into Apache? What does the specific conf files and > parts of them look like? >
I used the /opt/otrs/scripts/apache2-httpd.include.conf file for the config and set up a vhost as below.... # -- # added for OTRS (http://otrs.org/) # -- # agent, admin and customer frontend #ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" #Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" # load all otrs modules Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache::Reload PerlInitHandler Apache::Reload # set mod_perl2 options <Location /otrs> # ErrorDocument 403 /otrs/customer.pl ErrorDocument 403 /otrs/index.pl SetHandler perl-script PerlHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders </Location> # MaxRequestsPerChild (so no apache child will be to big!) MaxRequestsPerChild 400 =================== <VirtualHost *:80> ServerAdmin [EMAIL PROTECTED] ServerName helpdesk.dkit.ie DocumentRoot /var/www/helpdesk.dkit.ie # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" <Directory /var/www/helpdesk.dkit.ie> Options Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /opt/otrs/bin/cgi-bin/ <Directory "/opt/otrs/bin/cgi-bin"> AllowOverride None Options ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined ServerSignature On </VirtualHost> Thanks... Ruairi _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
