On Friday, November 14, 2003 9:50 AM
Navarro, Jose <[EMAIL PROTECTED]> wrote:
> I've been looking at the logs and found nothing pointing to a
> problem. The only weird thing I noticed is that at the very beginning
> of the "Compose answer" page there are a red warning stating that the
> email address is not correct because of an invalid FQDN. However,
> SMTP emailing is working very fine with all the other options.
>
> Any ideas?
You found the problem, one of the used email adresses is a t least not
RFC822-compliant. If you use s.th. like [EMAIL PROTECTED],
you are not using a socalled fully qualified domain name, FQDN. An FQDN
includes a top-level domain and looks like this:
localdomain.local.lc
intern.roknet.de
So, the solution were to always and everytime use email address that
include a FQDN or set the following in Config.pm to omit the check:
$Self->{CheckMXRecord} = 0;
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
