Hi all, This might be a silly question, but as we've been going through all the features in the OTRS interface, we can't seem to figure out what note-external and note-report do exactly.
Can anyone give us a quick synopsis? Thanks, Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
