Hi Diego, On Mon, Dec 09, 2002 at 03:25:10PM -0300, Diego Fernandez wrote:
> I want to have notifications of new tickets to Agents. > ... > > > Mon, 24 Jun 2002 13:55:05 +0200 > > Notify mails (to the agents - new ticket/got follow up): > > * Only "custom queues" will get notifications > > what are "custom queues"? > [...] "custom queues" are the selected queues in agent-interface -=> Preferences -=> Select your custom queues. "custom queues" are the preferred queue selection of one user. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
