Hi Julius, You can try this: http://opar.perl-services.de/dist/TemplateX-5.0.0
I hope will be help. -Never 2016-08-03 18:57 GMT+08:00 Julius Haake <julius.ha...@gmail.com>: > Dear List, > I am fiddling around with E-Mail-Ticket-Templates, this is very nice, we > need to send standardized E-Mails very often, submitting some data. > I used the youtube vid from https://www.youtube.com/watch?v=1B8mZ9Ku_bA > > Creating the button for the template in "AgentTicketEmail.tt" and filling > in the fields for Subject, Body, etc. is trivial, I am looking for a > solution to prefill the fields for customer, CC and BCC. > > Does any1 know a way? Sniffing through source code, I already tried the > obvious names like "ToCustomer", etc. > > My "code": > # example template form for customizations > <form action="[% Env("CGIHandle") %]" method="post" > enctype="multipart/form-data" id="Template1"> > <input type="hidden" name="Action" value="[% Env("Action") %]"/> > <input type="hidden" name="Subaction" value="StoreNew"/> > # <input type="hidden" name="ToCustomer" value="m...@mail.com"/> > # <input type="hidden" name="CcCustomer" value="j.ha...@kk-es.de"/> > <input type="hidden" name="FormID" value="[% Data.FormID | html %]"/> > <input type="hidden" name="ExpandCustomerName" value="2"/> > <input type="hidden" name="Dest" value="16||Things"/> > <input type="hidden" name="Subject" value="New Problem in section XX > pipe YY"/> > <input type="hidden" name="Body" value="you are *****ed"/> > </form> > > It works fine, except for the Customer and CC-Fields :/ > > Any help is highly appreciated! > > BR > Julius > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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