Hallo Roland, das Thema hatten wir gerade letztens beim kleinen Stammtisch in Berlin angerissen :-) Du machst sicherlich jede Nacht ordnungsgemäß ein Backup Deiner DB? Das Backup "versaut" Dir den table_cache... Einzige Lösung ist m. E. nach dem Backup eine entsprechende Query laufen zu lassen, die den Cache wieder aufs Laufende bringt. -- Mit freundlichen Grüßen,
Georg Klimm LOHN24.de GmbH Internetlohnabrechnungen ila Hausanschrift: Jahnstrasse 35 * 12347 Berlin Postanschrift: Postfach 47 06 69 * 12315 Berlin Tel: +49 30 66909200 * Fax: +49 30 6644208 Internet: http://www.lohn24.de AG Berlin-Charlottenburg HRB 92027 Geschäftsführer Hans-Joachim May ----------------ursprüngliche Nachricht----------------- Von: "Roland Arends" [[email protected] ] An: [email protected] Datum: Thu, 19 Jul 2012 11:09:53 +0000 ------------------------------------------------- > Hallo! > > In unserem OTRS tritt folgendes Phänomen auf: > Der Agent, der sich morgens als erster anmeldet (hier im Beispiel hw) hat > wahnsinnig lange Respons-Zeiten. Alle Agents die nach ihm kommen (hier im > Beispiel ks), bekommen alle Seiten wesentlich schneller angezeigt. Wie kann > ich das für den ersten Agent beschleunigen, ohne es dem Zweiten dabei > aufzubürden? > > Eckdaten: > - Debian Squeeze mit OpenVZ > - OTRS 3.0.11 > - MySQL 5.1.63-0 liegt auf einem anderen V-Server aber gleicher Host > - OTRS nutzt Persistente Verbindungen > - Apache 2 mit Perl > > Hier noch die Apache-Konfiguration: > > <VirtualHost *:80> > ServerName otrs.meine-domain.de > ServerAdmin [email protected] > DocumentRoot /opt/otrs/var/httpd/htdocs > ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/ > Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/ > Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl > # Apache::Reload - Reload Perl Modules when Changed on Disk > PerlModule Apache2::Reload > PerlInitHandler Apache2::Reload > PerlModule Apache2::RequestRec > # set mod_perl2 options > <Location /otrs> > ErrorDocument 403 /otrs/index.pl > SetHandler perl-script > PerlResponseHandler ModPerl::Registry > Options +ExecCGI > PerlOptions +ParseHeaders > PerlOptions +SetupEnv > Order allow,deny > Allow from all > </Location> > <Directory /opt/otrs/var/httpd/htdocs> > Order Deny,Allow > Allow from All > </Directory> > </VirtualHost> > > Und hier das Performance-Log von heute früh: > > Thu Jul 19 10:23:33 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10271 > ;FileID=1:ks) > Thu Jul 19 10:23:33 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=ArticleUpdate:ks) > Thu Jul 19 10:23:10 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketNote;TicketID=6823:ks) > Thu Jul 19 10:20:46 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:ks) > Thu Jul 19 10:20:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10269 > ;FileID=1:ks) > Thu Jul 19 10:20:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6823:ks) > Thu Jul 19 10:20:42 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketCustomer&Subaction=Update:ks) > Thu Jul 19 10:19:53 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 10:19:52 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:ks) > Thu Jul 19 10:19:51 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:50 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:49 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:46 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:44 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:40 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 10:19:40 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:ks) > Thu Jul 19 10:19:37 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:37 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:37 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:36 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:36 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:25 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 10:19:25 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:ks) > Thu Jul 19 10:19:23 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:23 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:20 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:20 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 10:19:18 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 10:19:16 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketCustomer;TicketID=6823:ks) > Thu Jul 19 10:19:14 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketOwner;TicketID=6823:ks) > Thu Jul 19 10:19:13 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:ks) > Thu Jul 19 10:19:12 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10269 > ;FileID=1:ks) > Thu Jul 19 10:19:10 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6823:ks) > Thu Jul 19 10:19:08 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketSearch&Subaction=Search:ks) > Thu Jul 19 10:19:02 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AdminCustomerUser&Subaction=AddAction:ks) > Thu Jul 19 10:19:01 2012 notice OTRS-CGI-10 CustomerUser: 'ThomastenHove' > created successfully (3)! > Thu Jul 19 10:17:15 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AdminCustomerUser&Subaction=Add:ks) > Thu Jul 19 10:17:13 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AdminCustomerUser;Nav=Agent:ks) > Thu Jul 19 10:17:00 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AdminCustomerUser;Subaction=Change;ID=AndreasTenHove;Sea > rch=ten%20hove;Nav=Agent:ks) > Thu Jul 19 10:16:55 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AdminCustomerUser&Subaction=Search:ks) > Thu Jul 19 10:16:52 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AdminCustomerUser&Nav=Agent:ks) > Thu Jul 19 10:16:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:ks) > Thu Jul 19 10:16:41 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10271 > ;FileID=1:ks) > Thu Jul 19 10:16:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6823;ArticleID=10271:ks) > Thu Jul 19 10:16:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketNote&Subaction=Store:ks) > Thu Jul 19 10:12:32 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketNote;TicketID=6823:ks) > Thu Jul 19 09:43:55 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketSearch;Subaction=Search;Profile=alle_heute;So > rtBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1:hw) > Thu Jul 19 09:43:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketClose&Subaction=Store:hw) > Thu Jul 19 09:43:26 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 09:43:25 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketClose;TicketID=6820:hw) > Thu Jul 19 09:43:23 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10265 > ;FileID=1:hw) > Thu Jul 19 09:43:23 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6820:hw) > Thu Jul 19 09:40:56 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:ks) > Thu Jul 19 09:40:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10269 > ;FileID=1:ks) > Thu Jul 19 09:40:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;Subaction=Created;TicketID=6823:ks) > Thu Jul 19 09:40:52 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone&Subaction=StoreNew:ks) > Thu Jul 19 09:40:52 2012 notice OTRS-CGI-10 New Ticket > [2012071910000054/[xoil] neuen Dr] created > (TicketID=6823,Queue=X-oil,Priority=3 normal,State=abgeschlossen) > Thu Jul 19 09:29:24 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketSearch;Subaction=Search;TakeLastSearch=1;Save > Profile=1;Profile=alle_heute:hw) > Thu Jul 19 09:29:24 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketSearch&Subaction=LoadProfile:hw) > Thu Jul 19 09:29:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone;Subaction=Created;TicketID=6822:hw) > Thu Jul 19 09:29:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=StoreNew:hw) > Thu Jul 19 09:29:21 2012 notice OTRS-CGI-10 New Ticket > [2012071910000045/[xoil] Rechnung] created > (TicketID=6822,Queue=X-oil,Priority=3 normal,State=abgeschlossen) > Thu Jul 19 09:26:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 09:26:50 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 09:26:49 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 09:26:49 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 09:26:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 09:26:46 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 09:26:46 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 09:26:46 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 09:26:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone:hw) > Thu Jul 19 09:26:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentDashboard&Subaction=:hw) > Thu Jul 19 09:26:40 2012 notice OTRS-CGI-10 User: hw authentication ok > (REMOTE_ADDR: 78.46.37.120). > Thu Jul 19 09:26:32 2012 notice OTRS-CGI-10 SessionID: > '10632b61e69adc72a67e4b6e1e7ff3a2b5' is invalid!!! > Thu Jul 19 09:21:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:ks) > Thu Jul 19 09:21:53 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 09:21:52 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:ks) > Thu Jul 19 09:21:51 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:ks) > Thu Jul 19 09:21:50 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:50 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:45 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:45 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:44 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 09:21:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone:ks) > Thu Jul 19 09:13:02 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:ks) > Thu Jul 19 09:12:59 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10267 > ;FileID=1:ks) > Thu Jul 19 09:12:59 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketZoom;Subaction=Created;TicketID=6821:ks) > Thu Jul 19 09:12:58 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentTicketPhone&Subaction=StoreNew:ks) > Thu Jul 19 09:12:58 2012 notice OTRS-CGI-10 New Ticket > [2012071910000036/[xoil] [xo030] ] created > (TicketID=6821,Queue=X-oil,Priority=3 normal,State=abgeschlossen) > Thu Jul 19 08:59:12 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:59:09 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10266 > ;FileID=1:hw) > Thu Jul 19 08:59:09 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6820;ArticleID=10266:hw) > Thu Jul 19 08:59:09 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketNote&Subaction=Store:hw) > Thu Jul 19 08:58:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:58:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketNote;TicketID=6820:hw) > Thu Jul 19 08:58:51 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10265 > ;FileID=1:hw) > Thu Jul 19 08:58:50 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6820:hw) > Thu Jul 19 08:58:49 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketSearch;Subaction=Search;TakeLastSearch=1;Save > Profile=1;Profile=hw_offen:hw) > Thu Jul 19 08:58:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketSearch&Subaction=LoadProfile:hw) > Thu Jul 19 08:58:43 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone;Subaction=Created;TicketID=6820:hw) > Thu Jul 19 08:58:43 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone&Subaction=StoreNew:hw) > Thu Jul 19 08:58:43 2012 notice OTRS-CGI-10 New Ticket > [2012071910000027/[xlvs] Fehlerme] created > (TicketID=6820,Queue=X-lvs,Priority=3 normal,State=offen) > Thu Jul 19 08:56:58 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 08:56:56 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 08:56:56 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 08:56:56 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 08:56:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:54 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:53 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:56:51 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone:hw) > Thu Jul 19 08:55:11 2012 notice OTRS-CGI-10 Response::Agent: 3s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:ks) > Thu Jul 19 08:55:11 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:ks) > Thu Jul 19 08:55:08 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:ks) > Thu Jul 19 08:55:08 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:ks) > Thu Jul 19 08:55:08 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 08:55:07 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 08:55:07 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 08:55:07 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 08:55:07 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:ks) > Thu Jul 19 08:55:05 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone:ks) > Thu Jul 19 08:54:27 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AdminCustomerUser&Subaction=Search:ks) > Thu Jul 19 08:54:24 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AdminCustomerUser&Nav=Agent:ks) > Thu Jul 19 08:54:17 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentDashboard&Subaction=:ks) > Thu Jul 19 08:54:17 2012 notice OTRS-CGI-10 User: ks authentication ok > (REMOTE_ADDR: 78.46.37.120). > Thu Jul 19 08:51:59 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=9297; > FileID=1:ks) > Thu Jul 19 08:51:59 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketZoom;TicketID=6155:ks) > Thu Jul 19 08:50:28 2012 notice OTRS-CGI-10 Response::Agent: 5s taken > (URL:Action=AgentTicketSearch&Subaction=Search:ks) > Thu Jul 19 08:50:19 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentDashboard&Subaction=:ks) > Thu Jul 19 08:50:18 2012 notice OTRS-CGI-10 User: ks authentication ok > (REMOTE_ADDR: 78.46.37.120). > Thu Jul 19 08:31:41 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketHistory;TicketID=6818:hw) > Thu Jul 19 08:31:33 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10257 > ;FileID=1:hw) > Thu Jul 19 08:31:33 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=ArticleUpdate:hw) > Thu Jul 19 08:31:27 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:31:24 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10257 > ;FileID=1:hw) > Thu Jul 19 08:31:24 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6818:hw) > Thu Jul 19 08:31:14 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 08:31:13 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 08:31:13 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 08:31:10 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:31:09 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:31:04 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:31:03 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:31:01 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone:hw) > Thu Jul 19 08:30:51 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:30:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10257 > ;FileID=1:hw) > Thu Jul 19 08:30:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6818:hw) > Thu Jul 19 08:30:47 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketCustomer&Subaction=Update:hw) > Thu Jul 19 08:30:47 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 08:30:47 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 08:30:44 2012 notice OTRS-CGI-10 Response::Agent: 8s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:30:44 2012 notice OTRS-CGI-10 Response::Agent: 7s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:30:33 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 08:30:31 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketCustomer;TicketID=6818:hw) > Thu Jul 19 08:30:21 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:30:18 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10257 > ;FileID=1:hw) > Thu Jul 19 08:30:18 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketZoom;TicketID=6818:hw) > Thu Jul 19 08:29:52 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:51 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:49 2012 notice OTRS-CGI-10 Response::Agent: 3s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 08:29:46 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 08:29:46 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 08:29:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:40 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:39 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:39 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 08:29:37 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone:hw) > Thu Jul 19 08:29:09 2012 notice OTRS-CGI-10 Response::Agent: 4s taken > (URL:Action=AgentTicketSearch;Subaction=Search;Profile=hw_offen;Sort > By=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1:hw) > Thu Jul 19 08:29:05 2012 notice OTRS-CGI-10 Response::Agent: 14s taken > (URL:Action=AgentTicketClose&Subaction=Store:hw) > Thu Jul 19 08:28:04 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom&Subaction=MarkAsSeen:hw) > Thu Jul 19 08:28:03 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketClose;TicketID=6818:hw) > Thu Jul 19 08:28:01 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketAttachment;Subaction=HTMLView;ArticleID=10257 > ;FileID=1:hw) > Thu Jul 19 08:28:01 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentTicketZoom;TicketID=6818:hw) > Thu Jul 19 08:27:24 2012 notice OTRS-CGI-10 Response::Agent: 3s taken > (URL:Action=AgentTicketSearch;Subaction=Search;TakeLastSearch=1;Save > Profile=1;Profile=hw_offen:hw) > Thu Jul 19 08:27:21 2012 notice OTRS-CGI-10 Response::Agent: 10s taken > (URL:Action=AgentTicketSearch&Subaction=LoadProfile:hw) > Thu Jul 19 08:00:19 2012 notice OTRS-CGI-10 Response::Agent: 1s taken > (URL:Action=AgentTicketPhone;Subaction=Created;TicketID=6819:hw) > Thu Jul 19 08:00:18 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentTicketPhone&Subaction=StoreNew:hw) > Thu Jul 19 08:00:17 2012 notice OTRS-CGI-10 New Ticket > [2012071910000018/[xoil] Nachtlau] created > (TicketID=6819,Queue=X-oil,Priority=3 normal,State=abgeschlossen) > Thu Jul 19 07:58:56 2012 notice OTRS-CGI-10 Response::Agent: 4s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerTickets:hw) > Thu Jul 19 07:58:56 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 07:58:54 2012 notice OTRS-CGI-10 Response::Agent: 2s taken > (URL:Action=AgentTicketPhone&Subaction=AJAXUpdate:hw) > Thu Jul 19 07:58:52 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=CustomerInfo:hw) > Thu Jul 19 07:58:49 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 07:58:49 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 07:58:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 07:58:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 07:58:48 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > Thu Jul 19 07:58:36 2012 notice OTRS-CGI-10 Response::Agent: 0s taken > (URL:Action=AgentCustomerSearch&Subaction=:hw) > > Wer kann mir helfen? > > Grüße > Roland > > > > To: [email protected] > Cc: [email protected] > > -- > Diese Nachricht wurde auf Viren und andere gefaehrliche Inhalte untersucht. > > __________________________________________________ > > -------------------------------------------------------------------- > - > OTRS mailing list: otrs-de - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs-de > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de --------------------------------------------------------------------- OTRS mailing list: otrs-de - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs-de To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de
