Wow, thanks for the kind words Rudolf. :D

Best regards, mg

Am 06.03.12 18:41, schrieb Rudolf Bargholz:
>
> Hi,
>
>  
>
> This forum is mostly filled with problems, so I thought it might be a
> change to report something working flawlessly:
>
>  
>
> Just followed the steps for upgrading OTRS HelpDesk on Suse Linux 10
> from 3.0.11 to 3.1.2, followed every step in the UPGRADING file, found
> duplicate rows in the ticket_flag table, removed these, re-ran the pre
> MySql DB update script, everything went fine, completed the update,
> updated the packages we use, and everything just worked. The new
> version is really much faster than the previous versions.
>
>  
>
> A big thank you to the OTRS developers/committers.
>
>  
>
> Regards
>
>  
>
> Rudolf Bargholz
>
>
>
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