Hey, On Thu, 2012-06-21 at 16:29 +0200, Thierry Carrez wrote: [..] > Having people report bugs for our software is a chance, and we should > not discourage anyone by not giving the resulting reports the minimal > attention they deserve. [..]
Totally! > So how do we, Nova developers, collectively solve this over the long run > ? Suggestions include: > > * Run BugTriage days more often ? > We could have regular (monthly?) Nova Bugtriage days to get rid of what > accumulated in the mean time. But I fear that urgent bugs might not get > the attention they deserve, and that over time less and less people > participate to those exciting events... It's worth trying this, I think. > * Add BugTriaging to the core dev duties (new ReviewDays task) ? > May be a good idea since core devs are also Nova bug supervisors, so > they actually /can/ triage bugs. However it sounds a bit unfair to core > devs, and I fear it would result in Nova reviews getting even less > attention than they get currently... Yeah, exactly - the ReviewDays thing probably doesn't result in a massive amount of time spent doing reviews every day and we need more, so I'd worry about BugTriaging diluting that. > * Should we just encourage more people to do BugTriaging ? > Sounds like the obvious solution. However to do good triaging, you need > bug supervisors rights, and when I proposed to open that team (the > nova-bugs team) to anyone, there was resistance. Maybe it makes sense > for Nova though... or maybe someone should actively manage that team and > grant rights to any known triager that needs them. Yes, I think we should encourage more. And I think you've done an awesome job documenting what's involved with triaging. What I'd love to see is a closer collaboration between regular bug triagers and nova-core members. i.e. bug triagers doing the best they can but roping in willing nova-core members to help out deciphering the more gnarly bugs. Personally, I'd really appreciate people helping me figure out which bugs I can best help with. Cheers, Mark. _______________________________________________ Mailing list: https://launchpad.net/~openstack Post to : openstack@lists.launchpad.net Unsubscribe : https://launchpad.net/~openstack More help : https://help.launchpad.net/ListHelp
