I want desperately to see a failed deployments talk at summit. I'd be glad to contribute but we'd need info on a variety of failure states.
On Sep 12, 2016 1:05 PM, "Jonathan D. Proulx" <j...@csail.mit.edu> wrote: > > I agree this would make a very interesting OPs session. > > As many have poitned out it's difficult to really quantify in a > comparable way given the range of roles and approches. > > We have 1 region (going on 2) with 100 hypervisors providing a basic > IaaS service (agian looking to expand into various XaaS overlays). > Typically running 600-900 VMs in support of several hundred users & > some randomly shifting number of projects (164 had instances run in > the past month, though some were only single test instances). > > We have zero dedicate staff for OpenStack so coming upt with FTE > numbers is guess work at best. > > For front end user support, answering questions and using the admin > interface for adds and changes we probably spend about 0.5 FTE (Across > a team of 6-7 people) > > For backend stuff for both OpenStack and Ceph probably 1 FTE, maybe a > bit more, mostly handled by 2 individuals also included in the count > above. > > This is workable in ideal conditions but far too thin and fragile in > real conditions. One of the two core OpenStack people moved and it > took 6mo to get a replacemnet. This made us loose an Upgrade cycle as > there was insufficient staffing to test and implement an upgrate to > Liberty during the gap. This along with otehr bits that didn't happen > accumulated a lot of technical debt in a short time. We are digging > out but 1 year later we'll be back at current software version but > with zero progress on previously planned service expantions. > > -Jon > > _______________________________________________ > OpenStack-operators mailing list > OpenStack-operators@lists.openstack.org > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-operators >
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