I agree this would make a very interesting OPs session. As many have poitned out it's difficult to really quantify in a comparable way given the range of roles and approches.
We have 1 region (going on 2) with 100 hypervisors providing a basic IaaS service (agian looking to expand into various XaaS overlays). Typically running 600-900 VMs in support of several hundred users & some randomly shifting number of projects (164 had instances run in the past month, though some were only single test instances). We have zero dedicate staff for OpenStack so coming upt with FTE numbers is guess work at best. For front end user support, answering questions and using the admin interface for adds and changes we probably spend about 0.5 FTE (Across a team of 6-7 people) For backend stuff for both OpenStack and Ceph probably 1 FTE, maybe a bit more, mostly handled by 2 individuals also included in the count above. This is workable in ideal conditions but far too thin and fragile in real conditions. One of the two core OpenStack people moved and it took 6mo to get a replacemnet. This made us loose an Upgrade cycle as there was insufficient staffing to test and implement an upgrate to Liberty during the gap. This along with otehr bits that didn't happen accumulated a lot of technical debt in a short time. We are digging out but 1 year later we'll be back at current software version but with zero progress on previously planned service expantions. -Jon _______________________________________________ OpenStack-operators mailing list OpenStack-operators@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-operators
