On 24/04/15 09:52, Ed Leafe wrote:
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On 04/24/2015 08:30 AM, Zane Bitter wrote:
I'm not sure what you see as the difference between the "end
users" and the "operators" of OpenStack, because in my mind they
are one and the same. I don't consider the people using, say,
public cloud services to be OpenStack end users, because
ultimately they just want stuff that works, and if it doesn't,
they'll blame the provider, not OpenStack. I see our end users as
the people who deploy and run OpenStack clouds.
Whoa! Back the terminology train up.
There's been longstanding confusion whenever anyone mentions the
word "users" because it is ambiguous whether it refers to the
people who deploy OpenStack clouds or the people who deploy
workloads on them. This has largely been resolved by a conscious
effort to refer to the two groups as "operators" and "end users"
respectively.
The *last* thing we need is to muddy the waters again since,
contrary to your (I hope inadvertent) implication, both groups are
important and they often have different (and occasionally
conflicting) interests. The qualifier "end" is there for a reason;
don't ignore it.
Well, of course they are important, and shouldn't be ignored, but the
question explicitly stated:
I'm concerned with are the developers, end-users and operators of
OpenStack: the individuals who are actively involved with it on a
daily basis. I'm intentionally leaving out things like "the
downstream".
I read "the downstream" to mean what you refer to as "people who
deploy workloads on them".
"Downstream" means people who package/distribute OpenStack. To those of
us (like Chris) who also do this as well as being developers it's
literally an everyday term, but this was a good reminder to me that not
everyone shares the same context :)
In this context, I saw the operators as the
end-users of the work the devs do. If that gave the impression that I
don't care about people who actually run their stuff on the clouds we
build, I apologize - I was simply trying to answer what was asked.
Thanks for clarifying, I understand your meaning much better now.
cheers,
Zane.
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