Ignacio Marambio Catán wrote: > people tend to subscribe to the mailing list that is the most visible > and close to what they need, the most visible list at osol.org is > osol-discuss. that is why people ask there instead of osol-help. > i think people asking things about solaris 10 here is a problem but i > actually expected that. i thing answering them just to say that this > list is not the right place because that might be too unfriendly and > scare the user away. probably the best thing to do is tell them that > this is the wrong place to ask, point to the right place and give the > guy some hints about his problem. eventually those people would start > asking in the right place
Which is precisely what I was suggesting - make the os-help alias more visible, politely redirect people there when appropriate, and provide a page of 'how to get started' links. -- Alan Burlison -- _______________________________________________ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org
