Hi All,

We had a broader testing today after recent OM upgrade. The testing was
performed with a „trunk version“ (https://svn.apache.org/repos/asf
/incubator/openmeetings/trunk/singlewebapp/), which was compiled with „ant
clean.all“ and “ant -Ddb=mysq“.

A few issues came up and I'd like to check if someone already saw similar
before.

   1.

   Several people (2..3 out of 85) could not see published audio/webcam
   window. The window did not pop-up at all for them, while it worked fine
   for others.
   We suspect the issue is related to flash player (either cache or
   version). Is there any recommendation on version of Adobe Flash Player
   (primarily for Windows/Firefox)?
   2.

   At some point during the conference our moderator could not publish his
   audio/webcam anymore. When he pressed „Publish audio/video“ … nothing
   happened, while other buttons still worked well. He tried to reopen his
   browser, tried to reboot, and even tried from another PC (Windows and
   Mac)  – no success.
   The issue was suddenly resolved by logging to the Openmeetings with
   another moderator account.
   We are really puzzled with this one now. Any suggestions or  directions
   how to troubleshoot it would be really appreciated...
   3.

   A few days ago we were recommended to take svn version from
   http://svn.apache.org/repos/asf/incubator/openmeetings/branches/2.0/”
   What is the difference between this version and the „trunk- version“ ?


 Thanks in advance,

Alek


On Thu, Jul 12, 2012 at 3:16 PM, Oleg Larin <uch...@gmail.com> wrote:

> Alexei,  George,-  thanks for your replies..****
>
> ** **
>
> George, - please, see my answers below.****
>
> ** **
>
> *From:* George Kirkham [mailto:gkirk...@co2crc.com.au]
> *Sent:* Donnerstag, 12. Juli 2012 08:02
> *To:* openmeetings-user@incubator.apache.org
> *Subject:* RE: Client issues after upgrade****
>
> ** **
>
> Oleg,****
>
> ** **
>
> A few questions for you;****
>
> ** **
>
> **1)      **Did people flush their browser’s cache before using the new
> version (this has been a trap for me in the past).
> To clear Internet Explorer’s cache, select "Internet Options" and in the
> "Internet Options" window, select "Delete..." button, and then in the
> "Delete Browsing History" window, on have only "Temporary Internet files"
> and "Form data" selected, then select the "Delete" button.
> >>> It  looks you are right. Originally we did not clean the  browser
> cache. Nevertheless  the new version  worked  fine for 4-5 people
> >>>participating in testing.  The client fixed yesterday  had firefox and
> it looks it was enough to  clean cookies. I will do more testing with
> >>> another client. If this is the “cache problem” you mentioned, I will
> suggest to add a line about it to the upgrade article. ****
>
> **2)      **What was the url you used to check out Openmeetings?  Was it “svn
> checkout
> http://svn.apache.org/repos/asf/incubator/openmeetings/branches/2.0/”
> and did you compile it by first running “ant clean.all” and then running
> the “ant -Ddb=mysql” ?
> >>> We  built it according to  instructions  here
> http://incubator.apache.org/openmeetings/BuildInstructions.html
> >>>  we used  svn path
> https://svn.apache.org/repos/asf/incubator/openmeetings/trunk/singlewebapp/, 
> not the one you mentioned.
> >>> we did NOT  clean.all, but  ran “ant -Ddb=mysql”. We will recompile
> as you advised  and  will test. Thanks for  the hint!
> >>> BTW, what is the difference between those svn  branches?****
>
> **3)      **What is your OpenMeetings Server’s OS, and version of
> sun-java?
> >>> CentOS release 5.5 (Final)
> >>> java version "1.6.0_17"****
>
> **4)      **Can you reproduce the issues? If so can you send us a few
> screen shots at file attachments, please.
> >>> I do not  think I can send  something  valuable in the screenshots,
> because there is no error message or interface change.
> >>> The action simply does not follow the button push (for example, a
> dialog “File select” did not come up).
>  >>> Also I cannot  reproduce the  error on the machine that is  fixed.
>  When I have access to another machine, I will troubleshoot and
> >>> will send an update.  Thanks again for your  help!
>
> ****
>
> ** **
>
> Thanks,****
>
> ** **
>
> George Kirkham****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* Oleg Larin [mailto:uch...@googlemail.com]
> *Sent:* Thursday, 12 July 2012 7:17 AM
> *To:* openmeetings-user@incubator.apache.org
> *Subject:* Client issues after upgrade****
>
> ** **
>
> Hi All, ****
>
> ** **
>
> We have upgraded OM from a pretty old version ( 1.5…2  year old) to the
> latest one (got from svn about one-week-old) … ****
>
> ** **
>
> At least two clients had the same issue:  some buttons in the interface
> did not work after the upgrade. ****
>
> For one client  it was  button “Go to conference”  in audio/video test
> dialog (firefox), for another  client  it was “Select file”- button in file
> upload  dialog (in IE). Both clients worked with the “old” OM version
> flawlessly.****
>
> ** **
>
> One client was fixed by Flash player upgrade + removing cookies (firefox).
> Tomorrow I will  work on another one…****
>
> ** **
>
> Questions:****
>
> **-          **Is it expected behavior after upgrade? ****
>
> **-          **If yes, what actions we should perform on the clients
> after OM server upgrade (remove browser cache, cookies, Flash Player
> upgrade etc.) ?  ****
>
>
> Thanks!****
>
> Alek****
>

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