On Friday 26 July 2024 03:11:28 PM (-04:00), Goetz T. Fischer wrote:
> On Fri, 26 Jul 2024 11:39:14 +0200, Carsten Grzemba via
openindiana-discuss wrote:
> > Am 26.07.24 07:26 schrieb "Goetz T. Fischer" <g.fisc...@r-a-c.de>:
> >>
> >> hi all,
> >>
> >> yes i know it's a popular joke but in my case right now it really is
true: my printer doesn't
> >> print
> >> anymore.
> >> i don't print much so i can't tell exactly when it stopped working.
could be a couple of months
> >> give or take.
> >>
> >> i'm using cups and hal and the printer is connected via usb and so
far it worked fine. right now
> >> however it still looks fine from the indiana side but the printer
simply does nothing. the cups
> >> error log shows nothing, the printing job is listed without errors
either and messages looks like
> >> this:
> >>
> >> Jul 25 21:20:24 oibox usba: [ID 912658 kern.info] USB 1.10 device
(usb6bc,83) operating at full
> >> speed (USB 1.x) on USB 1.10 root hub: printer@2, usbprn3 at bus
address 2
> >> Jul 25 21:20:24 oibox usba: [ID 349649 kern.info] OKI DATA CORP USB
Device
> >> Jul 25 21:20:24 oibox genunix: [ID 936769 kern.info] usbprn3 is
> >> /pci@0,0/pci1734,10fd@1d,1/printer@2
> >> Jul 25 21:20:24 oibox genunix: [ID 408114 kern.info]
/pci@0,0/pci1734,10fd@1d,1/printer@2
> >> (usbprn3)
> >> online
> >>
> >> of course i tried to delete and add the printer again in cups, tried
with foomatic instead of
> >> gutenprint, used a different usb port and so on but nothing helped.
then just to make sure the
> >> hardware is okay, i booted that same box with knoppix and was able to
print with that with cups
> >> right away. so apparently the problem seems to be on the indiana
side.
> >>
> >> one thing i noticed is that in the cups webui the jobs are finished
very quickly. that could
> >> indicate that the problem is the transmission i.e. nothing gets
actually sent to the printer.
> >>
> >> for now i'm out of ideas. any hints are welcome!
> >>
> >> --
> >>
> >
> > raise the
> > LogLevel debug
> > should list in /var/log/cups/error_log every step the print job is
doing and hopefully what is
> > failing.
>
> yep, debug logging is always nice and this caught my attention:
>
> D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal:
libcups.so.2: open failed: No such
> file or directory
> D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: relocation
error: file
> /usr/lib/cups/backend/hal: symbol cupsBackendDeviceURI: referenced
symbol not found
>
What does the output of
ldd /usr/lib/cups/backend/hal
look like?
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