Hi Jennifer,
Erica Rohlfs from ESI sent you a response via the list earlier today.
Good Morning Jennifer,
Will you please step us through the workflow that you were attempting
to perform when you received this error? Was it when you clicked Bill
Patron or was there more involved with the workflow/patron account?
Thank You,
Erica
If we have more information on the workflow, we might be in a better
position to help out.
Thanks!
Kathy
On 10/20/2015 12:39 PM, Walz, Jennifer wrote:
All –
Why are we getting this error message??
!! This software has encountered an error. Please tell your friendly
system administrator or software developer the
following:\npatron/bill_wizard.xul\nTypeError:
billing_list.sort(function (a, b) {if (a.name() > b.name()) {return
1;}if (a.name() < b.name()) {return -1;}return 0;})[0] is undefined\n
And then when we say ok, we get this one too:
Please open a helpdesk ticket and include the following text:
Mon Oct 19 2015 15:29:04 GMT-0400 (Eastern Daylight Time)
bill_wizard
{
"fileName":"oils://remote/xul/rel_2_8_2/server/patron/bill_wizard.js",
"lineNumber":188
}
!! This software has encountered an error. Please tell your friendly
system administrator or software developer the
following:\npatron/bill_wizard.xul\nTypeError:
window.bill_wizard_event_listeners is undefined\n
What does this mean and how do we fix it??
Thanks!
Jennifer
--------------------------------------------------
Jennifer Walz, MLS - Head of Research & Distance Services
Kinlaw Library - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
[email protected] <mailto:[email protected]>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
