Buongiorno,

ho appena pubblicato un articolo sui chatbot e la medicina
e vi sarei molto grata di qualsiasi osservazione.

The imaginary patient. Fantastic health data and where to find them
<https://btfp.sp.unipi.it/en/2026/01/the-imaginary-patient/>

Abstract
In the name of an upcoming AI revolution in healthcare and of chatbots and 
‘agentic AI’ allegedly capable of providing health advice, the US, 
international institutions, and the European Commission are pushing for the 
digitisation of clinical and health data.
Unfortunately, ‘digitisation’ is just a new name for mass surveillance, there 
is no such a thing as  ‘agentic AI’ and those surveilling us are not interested 
in making healthcare more accessible or personalised, which would simply 
require hiring more healthcare personnel.
At best, a machine learning system capable of tracking correlations can be an 
auxiliary tool in medicine. An extruder of probable text strings can only make 
us imagine that we are in a doctor–patient relationship, but what a doctor does 
is certainly not autocomplete. A chatbot is therefore both useless and 
dangerous, if the objective is healthcare. However, a private healthcare 
company whose goal is to increase quarterly dividends may consider a chatbot to 
be a useful cost-reduction tool. Within an instrumental rationality, a 
healthcare company may find it rational to replace doctors with chatbots, just 
as it would find it rational to feed prisoners dog food if it ran a prison. 
After all, financial analysts who think in terms of business logic are 
seriously asking themselves whether treating patients is a sustainable business 
model.
Announcements of an AI-based healthcare revolution have no scientific basis. 
However, they are deeply rooted in sectors that are heavily funded by the 
pharmaceutical industry and technology companies. Here, the interest in 
promises of automation, in dehumanising patients, in commodifying health and in 
destroying public healthcare systems converge with the surveillance, control, 
manipulation and domination goals of the US military–industrial complex.
Even if it cannot cure us, generative AI is perfect for all these purposes.

Un saluto,
Daniela

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