In my testing, I see Directv now coming from akamai. We peer with them directly and we're only 4ms away and I sometimes still see buffering.
So I'd say there's something more going on. I have no trouble with Netflix, YouTube, real choice demo. On Tue, May 22, 2018, 2:07 PM Mike Hammett <na...@ics-il.net> wrote: > I don't have DirecTV Now. What CDN are they using? Fire up a stream and > use Torch to see what IP it's coming from. > > Torch is a tool in Mikrotik RouterOS. I recognize those three as likely > being familiar with RouterOS, so I sent them that way. > > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > Midwest-IX > http://www.midwest-ix.com > > ----- Original Message ----- > > From: "Joshua Stump" <jst...@fourway.net> > To: "mike lyon" <mike.l...@gmail.com>, "Michael Crapse" < > mich...@wi-fiber.io> > Cc: "NANOG list" <nanog@nanog.org> > Sent: Tuesday, May 22, 2018 1:59:27 PM > Subject: RE: DirecTV Now contact > > Similar experience for us as well. > > Joshua Stump > Network Admin > Fourway.NET > 800-733-0062 > > -----Original Message----- > From: NANOG <nanog-boun...@nanog.org> On Behalf Of mike.l...@gmail.com > Sent: Tuesday, May 22, 2018 2:29 PM > To: Michael Crapse <mich...@wi-fiber.io> > Cc: NANOG list <nanog@nanog.org> > Subject: Re: DirecTV Now contact > > Yeah, our eyeball network has problems with DirecTV too. > > Would be nice if they were at the various peering exchanges... > > -Mike > > > On May 22, 2018, at 11:08, Michael Crapse <mich...@wi-fiber.io> wrote: > > > > Our eyeball network is consistently having some streaming > > issues(buffering) with DirecTV now. Our main recourse is to sell them > > on youtube TV and netflix. fixes the issue, no more complaints from > > our customers. Issues mainly occur during peak times and even on > > 300+mbps low latency/jitter customers. > > However, if someone from DirecTV could contact me off list and we can > > debug this issue so that we don't have to keep pulling people to other > > services that would be great. > > Alternatively, if anyone could suggest with whom to peer to reduce the > > impact of this issue, that would be great. > > A solution that would be even better is if someone from Youtube TV > > would contact us off list and we can set up something commissioned > > based for all the good things we say about your service, and of course > > give our tech support people a reason to not be frustrated with the > > calls we receive for this issue. > > >
