Similar experience for us as well. Joshua Stump Network Admin Fourway.NET 800-733-0062
-----Original Message----- From: NANOG <nanog-boun...@nanog.org> On Behalf Of mike.l...@gmail.com Sent: Tuesday, May 22, 2018 2:29 PM To: Michael Crapse <mich...@wi-fiber.io> Cc: NANOG list <nanog@nanog.org> Subject: Re: DirecTV Now contact Yeah, our eyeball network has problems with DirecTV too. Would be nice if they were at the various peering exchanges... -Mike > On May 22, 2018, at 11:08, Michael Crapse <mich...@wi-fiber.io> wrote: > > Our eyeball network is consistently having some streaming > issues(buffering) with DirecTV now. Our main recourse is to sell them > on youtube TV and netflix. fixes the issue, no more complaints from > our customers. Issues mainly occur during peak times and even on > 300+mbps low latency/jitter customers. > However, if someone from DirecTV could contact me off list and we can > debug this issue so that we don't have to keep pulling people to other > services that would be great. > Alternatively, if anyone could suggest with whom to peer to reduce the > impact of this issue, that would be great. > A solution that would be even better is if someone from Youtube TV > would contact us off list and we can set up something commissioned > based for all the good things we say about your service, and of course > give our tech support people a reason to not be frustrated with the > calls we receive for this issue.