I'm a few years removed from having direct involvement in our DCs now, so I don't have an example on hand to look at. Is cooling (and in-cabinet temperature) not a part of the SLA? If it is, then there shouldn't be a question of the DC staff brushing off complaints about the temperature–either L3 should fix it or pay the penalties. If it isn't, then I'd suggest having a look at your contract (and possibly looking a new DCs) at renewal time.
- RE: Temp at Level 3 data centers Naslund, Steve
- Re: Temp at Level 3 data centers Bryan Holloway
- Re: Temp at Level 3 data centers Andrew Latham
- Re: Temp at Level 3 data centers Chuck Anderson
- Re: Temp at Level 3 data centers Jörg Kost
- Re: Temp at Level 3 data centers William Herrin
- Re: Temp at Level 3 data centers Baldur Norddahl
- Re: Temp at Level 3 data centers William Herrin
- Re: Temp at Level 3 data centers Keith Stokes
- Re: Temp at Level 3 data centers Marshall, Quincy
- Re: Temp at Level 3 data centers Matthew Pounsett