On Wed, Jan 04, 2017 at 01:52:15PM -0800, Paul B. Henson wrote: > > From: valdis.kletni...@vt.edu > > Sent: Wednesday, January 04, 2017 6:49 AM > > > > Even if nothing else happens, calling in and reporting the problem *does* > > (or at least it *should*) set the clock running for any SLA-related > > compensation. > > I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you > call and whine enough you might get a billing credit, but as another poster > pointed out, it's generally not worth it. >
Have been evaluating going to more consumerish-grade circuits like this at remote locations, but this scenario is one that has kept me sticking with the more traditional (and more expensive) SLA-bound circuits. Ray
