> From: valdis.kletni...@vt.edu > Sent: Wednesday, January 04, 2017 6:49 AM > > Even if nothing else happens, calling in and reporting the problem *does* > (or at least it *should*) set the clock running for any SLA-related > compensation.
I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you call and whine enough you might get a billing credit, but as another poster pointed out, it's generally not worth it.
