In message <[email protected]>, Roland Dobbins writes: > On 27 Sep 2016, at 11:43, Mark Andrews wrote: > > > Why not? You call a washing machine mechanic when the washing machine > > plays up. This is not conceptually different. > > Washing machines aren't a utility. Internet is viewed as a utility. > > > Actually I don't believe that. They do know what machines they have > > have connected to their home network. Boxes don't magically > > connect. Every machine was explictly connected. > > First of all, not every devices was explicitly connected by the user. > Think set-top boxes/DVRs.
I'm yet to see a set top box, DVR, TV, games console, phone, etc. that didn't require selecting the WiFi SSID or require you to plug in a ethernet cable. As I said, they don't magically connect to the network. Someone did something to permit them to connect. > Secondly, users connect things an then don't think about them, don't > remember credentials, had a horrible ordeal (from their perspective) > > Thirdly, expecting users to troubleshoot which of their devices is > emanating bad traffic is unrealistic. Which is why there are computer technitions. If you have a fault with a fan you call a electrian. If you have a problem with a toilet you call a plumber. Why do you think people are incapable of calling in someone to help them fix a known issue. > The only effective consumer remediation efforts we've seen to date have > been broadband access ISPs proactively scanning their customer networks > and contacting them when exploitable devices and compromised PCs have > been found. Although it's a lot of work, that kind of thing can be done > for CPE broadband routers; it can't be done for the things sitting > behind those devices, which are doing NAT/firewalling. The partial > exception is PCs, because everyone thinks of those when they think of > 'the Internet'. > > And the fact that even their lightbulbs are being connected now - i.e., > the huge proliferation of connected devices - militates against user > troubleshooting, as well. > > ----------------------------------- > Roland Dobbins <[email protected]> -- Mark Andrews, ISC 1 Seymour St., Dundas Valley, NSW 2117, Australia PHONE: +61 2 9871 4742 INTERNET: [email protected]
