Im thankful Nate posted. Gmail isnt a small system that affects only a small percentage of people worldwide, and therefore a perfect candidate for a mail- specific list that many (and many nanoggers like me) arent part of, for lack of additional bandwidth in life.
However, gmail not working (similar to 8.8.8.8/.4.4 or 4.2.2.2 not working) shouldnt be on a mail-only or dns-only ops list im not part of: when 8.8.8.8 doesnt work, the complaints appear as "is there a power failure at your datacentre?" to "my website is down!" - same deal with gmail, it's that big. While I cant say exactly what that cutoff line is for mail and dns issues being postable to nanog or not, I definitely know gmail is pretty much the top of the pile (for now). Thanks Nate! /kc On Fri, Aug 26, 2016 at 05:31:59PM -0600, Nate Metheny said: >I was working within the limits of what I had available. > >I apologize if people on the list consider a network and systems >administrator reaching out to peers for assistance with a particular >problem that is clearly network related is inappropriate for a network >operations group list that may or may not have Google or Google affiliated >employees or contractors on it. > >I will use more discretion in the future. > >-- >Sent from a phone. Please excuse the brevity of this message and any >typographical errors. > >On Aug 26, 2016 17:18, "Mark Foster" <blak...@blakjak.net> wrote: > >> Hi Mel, There's another mailing list called 'mailop' which is probably >> more appropriate for email related problems, than NANOG. >> >> And in response to Nate: >> >> I was in contact with Google and after some convincing and detailed header >>> information, they acknowledged that they are having internal MX issues and >>> assure me that they will deal with the issue promptly. >>> >>> Initially they did not even acknowledge that there was a problem, so it >>> took several tiers of support people to finally see the issue. >>> >>> I look forward to the ongoing exchanges on the list. >>> >> >> Useful to know, but John is right - as cited, working through Google's >> support process, got somewhere. >> Further exchanges on NANOG are probably inappropriate. A group like >> 'mailop' probably has a higher care factor, however. >> >> (I would also note that email delays that are demonstratably outside of >> your network (as headers will show) are very easily painted as something >> beyond your control, and the nature of email is very much 'best effort', so >> anyone playing the blame game needs a reality check. Just because email >> exchanges 'are often' near-instantaneous, does not mean they always will >> be.) >> >> >> Mark. >> >> >> >> On 27/08/2016 8:53 a.m., Mel Beckman wrote: >> >>> John, >>> >>> With all due respect, it's S.O.P. for Nanogen to ask the list if anyone >>> else is experiencing a particular problem with some carrier or another. So >>> Nate's question is totally appropriate for this list. I know I've solved >>> several problems by airing them here and getting insight from other list >>> members. >>> >>> -mel beckman >>> >>> *snip* >> -- Ken Chase - m...@sizone.org Toronto Canada
