Been meaning to dig into this one https://www.upguard.com/blog/guardrail-tasks-a-lightweight-tracking-system-for-ops
--srs > On 27-Jul-2016, at 11:46 PM, David Hubbard <dhubb...@dino.hostasaurus.com> > wrote: > > Hi all, curious if anyone has recommendations on software that helps manage > routine duties assigned to operations staff? > > For example, let’s say we have a P&P that says someone from the netops group > must check that Rancid is successfully backing up all router configs > bi-weekly. Ideally, it would send an email reminder to this pre-defined > group of people saying hey, it’s Monday, someone needs to check this and come > acknowledge the task as having been completed. If that doesn’t occur, > pre-defined manager X is notified on Tuesday. If manager X doesn’t get > someone to complete the task, director Y is notified, so on and so forth. > Then, perhaps periodically it emails manager X anyway and says hey, it’s been > three months, you need to audit netops to ensure they’re actually doing the > Rancid audit and not just checking that it was done. This could be applied > to the staff who check on backup failures, backup internet circuit status, > out of band interfaces, etc. > > A data center I looked at recently had QR code stickers on all of their > infrastructure stuff and there were staff assigned to check and log certain > displayed values each day. The software would at least ensure they actually > visited the equipment by requiring they scan the relevant QR code when in > front of it. So I figure something that does what I’m looking for properly > already exists. > > Thanks, > > David >