Been meaning to dig into this one 
https://www.upguard.com/blog/guardrail-tasks-a-lightweight-tracking-system-for-ops
--srs

> On 27-Jul-2016, at 11:46 PM, David Hubbard <dhubb...@dino.hostasaurus.com> 
> wrote:
> 
> Hi all, curious if anyone has recommendations on software that helps manage 
> routine duties assigned to operations staff?
> 
> For example, let’s say we have a P&P that says someone from the netops group 
> must check that Rancid is successfully backing up all router configs 
> bi-weekly.  Ideally, it would send an email reminder to this pre-defined 
> group of people saying hey, it’s Monday, someone needs to check this and come 
> acknowledge the task as having been completed.  If that doesn’t occur, 
> pre-defined manager X is notified on Tuesday.  If manager X doesn’t get 
> someone to complete the task, director Y is notified, so on and so forth.  
> Then, perhaps periodically it emails manager X anyway and says hey, it’s been 
> three months, you need to audit netops to ensure they’re actually doing the 
> Rancid audit and not just checking that it was done.  This could be applied 
> to the staff who check on backup failures, backup internet circuit status, 
> out of band interfaces, etc.
> 
> A data center I looked at recently had QR code stickers on all of their 
> infrastructure stuff and there were staff assigned to check and log certain 
> displayed values each day.  The software would at least ensure they actually 
> visited the equipment by requiring they scan the relevant QR code when in 
> front of it.  So I figure something that does what I’m looking for properly 
> already exists.
> 
> Thanks,
> 
> David
> 

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