Er, I should have mentioned 'Spokane, WA'. On Nov 19, 2015 4:39 PM, "Aaron C. de Bruyn" <aa...@heyaaron.com> wrote:
> I know the east side of my state was nailed with a big storm. The Gov > declared a state of emergency. > > Comcast service for several of my clients has understandably been down > since Tuesday. > > I called in a few times over the last two days and the automated message > keeps saying "service should be restored by 12:01 PM today", after that > time passes the message gets changed to 7:01 PM, then to 8:01 AM, then > 12:01 PM. (Always '01'--what's with that?) > > One time I let the call get through to a rep and they couldn't give any > information on the extent of the damage or an ETA. > > Can anyone at Comcast shed some light on the disaster over there or give a > rough idea on service restoration? > > As always, I appreciate the hard work from the guys in the trenches and > the engineers that miraculously seem to keep my clients up 24/7. (Just for > fun, attached are stats about the router for 365 days before the storm > hit--and most of that 'unreachable' time was probably issues with the > monitoring server.) > > Thanks again for all your hard work. > > -A > > >
