- Tell user that they're nearly out of storage. Specify how much they've used and how much they have total. Perhaps include a percentage - Mention that they could delete email that isn't needed to recover space. - (optional but nice) Show the subject and sender of the biggest messages - (optional but nice) Mention how big the trash folder is (with percentage) and tell them they could empty it - Tell user to visit website or call if they have any questions or want to add more storage
None of this 'high water mark' crap 2. Aug 2015 19:44 by frnk...@iname.com: > What do you think their message should say? We struggled over this, too, > and settled on some soft language, included information on how to purchase > more storage, and also provided our email address and phone numbers. > > Frank > > -----Original Message----- > From: NANOG [> mailto:nanog-boun...@nanog.org> ] On Behalf Of Jay Ashworth > Sent: Sunday, August 02, 2015 1:55 PM > To: > nanog@nanog.org > Subject: Bright House IMAP highwater warning real? > > Any brighthouse email admins on the list? My sister got the following high > water warning message, with the included headers which, since they appear > to include no Received: headers, look like they actually came from > brighthouse's email cluster. > > If this is a real Bright House warning message, somebody should be flogged. > Teaching people which messages is to believe is hard enough... > > Cheers, > -- jra > > > -------- Original Message -------- > Subject: Re: Fwd: ATTENTION: High Water Mark Notification, bytes in the > mailbox! > > I lied. The header to yours - which I finally found - is nice and long. > the header on this one is > > Return-Path: <> > From: admin > Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox! > Date: Sun, 2 Aug 2015 06:22:44 +0000 > Message-ID: e31468ce-38de-11e5-b0a6-17507733086b > > >>-----Original Message----- > >>From: admin > >>Sent: Sun, 02 Aug 2015 2:22 AM > >>Subject: ATTENTION: High Water Mark Notification, bytes in the > >mailbox! > >>Your mailbox is over the high water mark. > >>Please delete some messages from your mailbox. > -- > Sent from my Android phone with K-9 Mail. Please excuse my brevity.
