I was actually told July 6 or 9 in my email (which was delivered to that unmonitored mail box like you). I told customers July 1. We lost it June 9.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jun 17, 2015 at 12:10 PM, Shawn L <sha...@up.net> wrote: > > I'm replying on-list since it seems like a lot of people are in the same > boat. > > Here's a summary of what happened to us. Please feel free to jump in if > you had a different experience, or have more information. > > Google sent us a notice in December that as of June 8 they would be > discontinuing the Google for ISPs program and that we had to find a > different e-mail provider. Unfortunately, they only sent this notice to > the account that initially created the service, which was un-monitored. > I have heard the same thing from others. They did not include a notice > about the discontinuation in their monthly billing, only in e-mail and only > to the account that initiated the google service. > > We actually found out about it some time in February. I spoke with the > Google contact listed in the e-mail and was told that they were indeed > cancelling the service, but wasn't given a reason. We also asked if it was > possible to move to a different Google service, Google Apps for Business > for example, but was told that it would be against their terms or service > and would result in a cancellation of the service. > > After a lot of research in Google's forums, it looked like a lot of other > people were in the same boat we were. We ended up talking with another > e-mail provider and migrating all of our mail. Several weeks ago we asked > Google for an extension because the migration was taking longer than > expected. We were given until the 16th of June and told that no further > extensions would be given. I have spoken to one person who was given until > the end of June. > > Here is the original notice we received from google. I hope this helps > others in the same boat > > > December 10, 2014 > [ your-domain,com ]( http://baragatelephone.com ) > > Subject: Notice of Non-Renewal of The Google Apps - ISP Partner Edition > Agreement. > > Dear Administrator, > Thank you for being a Google customer and for using Google Apps Partner > Edition (collectively, "Partner Edition"). > As part of Google's integration plans, we have elected to discontinue > providing the Partner Edition Services going forward. As provided in the > Agreement between Google Inc. and [ your-domain.com ]( > http://baragatelephone.com ), this letter serves as your formal notice > that the Services will not be renewed, and our Agreement with you will > terminate on June 8, 2015. > > Any other Google services you have purchased (or resold, if applicable), > in addition the Partner Edition product and services, will not be affected > by this change. Please also note that this notice of non-renewal does not > relieve you of any payment obligations you may have under the current > Agreement and that you remain responsible for remitting any such owed > payments in full by the applicable invoice due date for the Services. > > We have prepared an Administrator transition resource website ([ > https://support.google.com/appstransition/go/admin ]( > https://support.google.com/appstransition/go/admin )) and an End User > resource website ([ https://support.google.com/appstransition ]( > https://support.google.com/appstransition )) to assist you through the > transition. This resource center presents some of the migration options > available to you and provides instructions that you can share with your > customers. > > We regret any inconvenience this may cause, and thank you again for your > business. If you have any questions, please contact your Account Manager > below. > > Account Manager: John Coull > Phone Number: [ 212- 565-3131 ]( tel:212-%20565-3131 ) > Email Address: [ joh...@google.com ]( mailto:joh...@google.com ) > > Sincerely, > Omid Kordestani > Chief Business Officer > > > > > > -----Original Message----- > From: "Marciano Lopes" <marciano.lo...@gsurfnet.com> > Sent: Wednesday, June 17, 2015 11:48am > To: "Shawn L" <sha...@up.net> > Subject: Re: Google contact? > > > > > Hello Shawn! > They cancelled ours as well. > > What we can do? > > Thanks! > > > > > > > > Atenciosamente, > Marciano Lopes > GSURF > Fixo (48) 3254-8700 Ramal 6272 > Móvel (48) 9125-5081 > Atendimento 24h 0800-644-4833 > > 2015-06-17 12:15 GMT-03:00 Shawn L <[ sha...@up.net ]( mailto: > sha...@up.net )>: > > Google cancelled their ISP program as of the 8th of June. > > Feel free to contact me off-list for more info. They cancelled ours as > well. > > > > > -----Original Message----- > From: "Christopher Tyler" <[ ch...@totalhighspeed.net ]( mailto: > ch...@totalhighspeed.net )> > Sent: Wednesday, June 17, 2015 9:28am > To: [ nanog@nanog.org ]( mailto:nanog@nanog.org ) > Subject: Google contact? > > > > Need some help.. Does anyone have an email contact at Google that they > are willing to pass along? > All of our [ mowisp.net ]( http://mowisp.net ) Apps for ISP accounts > were disabled last night at about 8-9PM without notice and we are now > getting swamped with calls. Possibly several hundred users affected. > > -- > Christopher Tyler > MTCRE/MTCNA/MTCTCE/MTCWE > Total Highspeed Internet Services > [ 417.851.1107 ]( tel:417.851.1107 ) > > > >
