Have you monitored your user's home Comcast connection with regards to packet loss or latency, preferably from network-near the SIP termination point?
On Tue, Aug 6, 2013 at 10:56 AM, Andy Ringsmuth <a...@newslink.com> wrote: > Any chance someone on this list is affiliated with Comcast who could contact > me off-list? I have an employee in Virginia who works from home using, in > part, a VOIP desk telephone tied into our office phone system back in > Nebraska. She's had nothing but problems maintaining a stable connection and > I'm at my wit's end to diagnose and fix whatever is causing her problems. > > I've got this exact setup with several employees around the country, but this > one person is the only one who, 1 - has problems and 2 - has Comcast. > > Much appreciated! > > ---- > Andy Ringsmuth > a...@newslink.com > News Link – Manager Technology & Facilities > 2201 Winthrop Rd., Lincoln, NE 68502-4158 > (402) 475-6397 (402) 304-0083 cellular > >
