John,

Can you provide the prefixes in question off-list?

Thanks,

- ferg (not at Capital One, but can perhaps assist here)


> On May 2, 2013, at 10:35 AM, John D Caffery <jcaff...@lsu.edu> wrote:
>
>> I am sending this query on behalf of the University of New Orleans.  For the 
>> past couple of weeks users on their campus are unable to get logged on to 
>> the Capital One Online Banking Secure Portal to do their online banking.  
>> The UNO AS number is 23666 and LONI, which I am part of, is their internet 
>> provider, AS number 32440.  None of our other Louisiana Participants seem to 
>> have an issue getting there and every test I do from other locations in our 
>> network are successful.  Users can get to the 
>> https://onlinebanking.capitalone.com site but after putting in their login 
>> credentials the site simply times out.
>>
>> Capital One peers with both Verizon and AT&T but when I go to the above site 
>> it is via Verizon.
>>
>> Does anyone know of or have this issue also?  I have a ticket open with 
>> Verizon but have yet to get a response.  I was speaking with a 
>> representative from Capital One but after leaving several voice mails I have 
>> yet to get a call back.
>>
>> Thank you in advance for anyone's assistance,
>>
>> John Caffery
>> Information Technology Consultant
>> Louisiana Optical Network Initiative - LONI
>> O  225.578.7263
>> C   225.252.3046
>> www.loni.org<http://www.loni.org/>
>>
>>
>
>



--
"Fergie", a.k.a. Paul Ferguson
 fergdawgster(at)gmail.com

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