I am sending this query on behalf of the University of New Orleans.  For the 
past couple of weeks users on their campus are unable to get logged on to the 
Capital One Online Banking Secure Portal to do their online banking.  The UNO 
AS number is 23666 and LONI, which I am part of, is their internet provider, AS 
number 32440.  None of our other Louisiana Participants seem to have an issue 
getting there and every test I do from other locations in our network are 
successful.  Users can get to the https://onlinebanking.capitalone.com site but 
after putting in their login credentials the site simply times out.

Capital One peers with both Verizon and AT&T but when I go to the above site it 
is via Verizon.

Does anyone know of or have this issue also?  I have a ticket open with Verizon 
but have yet to get a response.  I was speaking with a representative from 
Capital One but after leaving several voice mails I have yet to get a call back.

Thank you in advance for anyone's assistance,

John Caffery
Information Technology Consultant
Louisiana Optical Network Initiative - LONI
O  225.578.7263
C   225.252.3046
www.loni.org<http://www.loni.org/>


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