On Wed, Aug 22, 2012 at 12:43 PM, Eric Wieling <ewiel...@nyigc.com> wrote: > [The PUC] throw complaints from Resale CLECs in the trash. I'm > starting to think we should convert the line to VZ Direct, > then have the customer file PUC complaints, then convert > it back when the issue is really resolved. I suspect that is > illegal though and we are not going to do that.
Because CLECs are whiners jockeying for advantage against the ILECs. Fill out the information, include the photograph and ask your _customer_ to file it with the PUC. If they bounce it for not-direct-customer, refile with a CC to the political appointee heading the commission and the editor at each of the local news desks. You have the thousand-word picture. You will get action when just one news desk calls the appointee. Regards, Bill Herrin -- William D. Herrin ................ her...@dirtside.com b...@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004