On Tue, 2011-12-20 at 12:39 +0530, Suresh Ramasubramanian wrote: > On Tue, Dec 20, 2011 at 12:23 PM, Richard Laager <rlaa...@wiktel.com> wrote: > > <rant>I'm not sure why it's necessary to have all these individual > > "feedback loop" processes anyway. Why can't everyone just send spam > > reports to the Abuse handles on the relevant WHOIS record?</rant> > > Feedback loops are sent in machine parseable formats ... > abuse mailboxes are read by ISP support staff and complaints are > manually handled.
If the feedback loop complaints are machine parseable, then by definition a machine can parse the abuse mail stream and separate out the feedback loop complaints for automated handling before sending the rest to the human team. > Every single report spam click by > a user on hotmail, yahoo etc is fed through their feedback loops (like > JMRPP for hotmail) I think the implied point here is that this can be a LOT of mail and that obtaining the recipient's consent is desirable before sending them this volume of mail? If so, I think that's a fair point. On the other hand, the complaints are in response to messages their network sent in the first place. Richard
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