On 12/19/11 6:10 PM, Richard Laager wrote: > I'm trying to sign up for Microsoft's Junk Mail Reporting Program. > Multiple representatives keep sending me more-or-less form > responses saying they can't add my dynamic customer IP ranges > because they're "included in...[a] third party block list". The > list in question is the SpamHaus PBL. > > They clearly don't understand that the SpamHaus PBL (unlike other > SpamHaus lists) is not a list of IPs that have sent spam. I'm > looking for someone with a clue that can help me. > > Thanks, Richard Laager Wikstrom Telephone Company > > P.S. Even ignoring the PBL, this policy of not enrolling IP ranges > that are listed on DNSBLs doesn't make a lot of sense to me. Even > if the IPs had been sending spam, wouldn't Microsoft want the ISP's > help in stopping that?
Have you tried removing the addresses in question from the PBL first? ~Seth