Juniper does this also. Jeff
On Fri, Apr 8, 2011 at 11:51 PM, John Palmer (NANOG Acct) <nan...@adns.net> wrote: > OK, its been a year since my Barracuda subscription expired. The unit still > stops some spam. I figured that I would go and see what they would do if I > tried to renew my subscription EXACTLY one year after it expired. Would > their renewal website say "Oh, you are at your anniversary date", and renew > me for a year? > > No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT > receive service and then for the current (upcoming year). Sorry - I don't > allow myself to be ripped off like that. Sorry Barracuda - you get no money > from me and I'll tell everyone I know about this policy of yours. > > I posted an article about this unscrupulous practice on my blog last year at > http://www.john-palmer.net/wordpress/?p=46 > > My question is - does anyone have any suggestions for another e-mail > appliance like the Barracuda Spam Firewall that doesn't try to charge their > customers for time not used. I should be able to shut off the unit for a > year or whatever and simply renew from the point that I re-activate the unit > instead of having to pay for back-years that I didn't use. > > Thanks > > > > > > -- Jeffrey Lyon, Leadership Team jeffrey.l...@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions
