On Wed, 06 Oct 2010 16:39:03 EDT, Andrew Kirch said: > No, the majority does not define what "operational" means. Facebook is > not a mission critical internet resource (such as a fiber cut, power > loss at a peering point, DoS attack.
Yes, but anytime something spikes the number of calls at my help desk, that *is* an operational issue, even if it's something stupid in the eyes of the savvy network engineers that hang out here...
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