On Tue, 2010-02-02 at 12:26 +0000, gb10hkzo-na...@yahoo.co.uk wrote: > Nothing in the IT / ISP / Telco world is ever going to be perfect, > far too complex with many dependencies. Yes you might play in your > perfect little labs until the cows come home ..... but there always > has been and always will be an element of risk when you start making > changes in production. > Face it, unless you follow the rigorous change control and development > practices that they use for avionics or other high-risk environments, > you are always going to be left with some element of risk.
Agreed. I'd say that 10 minutes of checklist creation at the onset of a change plan, then 5 minutes of checklist revision/debrief per day is time well spent. After a couple of months attitudes to SOPs usually change. _insert duplicate of aviation-style check-listing and human factors reporting thread here_ Gord -- next thread: Stateful Firewalls vs Randy, round two, `ding-ding` followed by: "help - SORBS has me blacklisted", again :)