Yes. Or just sending new stuff in the old ticket. (Apparently, you get
a different guy each time, keep trying until you find one who is
willing to act.)
That didn't help either.
First, they asked for a proof that I did not use the IP before. After
sending that proof, they told me that the issue (mails junked) was
caused by forwarding spam and that I should confirm to Outlooks
Technical Standards. After confirming this, they told me that they can't
do anything, they have no liberty to discuss the source of the block and
that I should take care of complying to Hotmails Technicals Standards.
I've asked them why they even asked for the proof for the usage of the
IP if they can't do anything and got no reply.
Regards
Bjoern