use incognito mode On Mon, Oct 9, 2023 at 10:44 PM Daniel Marks via NANOG <nanog@nanog.org> wrote:
> This has been the case with most AT&T systems I’ve had to use in the past > 5 years, FirstNet is even worse. As others suggested in trying different > browsers, I found that a lot of (especially older) corporate firewalls just > seem to hate AT&T websites and flipping on a VPN to <cloud provider> tends > to resolve most of my issues. > > -Dan > > > On Oct 9, 2023, at 23:41, Mirai Azayaka <azay...@apernet.io> wrote: > > > > Hi NANOG, > > > > Maybe this topic is better suited for the complaint department of AT&T > > but I just want to confirm if it's just me or it's just AT&T... > > > > So I'm a new customer of AT&T's DIA network and I haven't been able to > > make a payment since day one. (And it has been several months.) Just > > wondering if a completely broken internal billing system is normal... > > I only have limited experience with Hurricane Electric and Equinix > > before. Wondering if Verizon or Comcast is also broken like AT&T. Here > > are the issues I had with their system: > > - Clicking random links around the portal will give you HTTP 400 > > errors, sometimes. > > - I'm unable to add payment methods even after following the payment > > tutorial exactly. The portal consistently gives HTTP 413 errors. > > - Live chat doesn't work at all. Clicking the button returns HTTP 404 > > in my debugging console. > > - Extremely slow for some tasks which may result in a HTTP 408. > > > > The system feels like a collection of HTTP error codes... How can it > > be so broken? Are other ISP's internal billing systems broken like > > this? Looking for anecdotes / experiences. > > > > Azayaka >
