We’re bailing out a customer in exactly this same boat as we speak. There are so many.
Ms. Benjamin PD Cannon, ASCE 6x7 Networks & 6x7 Telecom, LLC CEO b...@6by7.net "The only fully end-to-end encrypted global telecommunications company in the world.” FCC License KJ6FJJ > On Aug 31, 2020, at 12:52 PM, Eric Kuhnke <eric.kuh...@gmail.com> wrote: > > > There's a number of enterprise end user type customers of 3356 that have > on-premises server rooms/hosting for their stuff. And they spend a lot of > money every month for a 'redundant' metro ethernet circuit that takes diverse > fiber paths from their business park office building to the local > clink/level3 POP. But all that last mile redundancy and fail over ability > doesn't do much for them when 3356 breaks its network at the BGP level. > > > >> On Mon, Aug 31, 2020 at 9:36 AM Drew Weaver <drew.wea...@thenap.com> wrote: >> I also found the part where they mention that a lot of hosting companies >> only have one uplink to be quizzical and also the fact that he goes pretty >> close to implying that its Centurylink’s customers fault for not having >> multiple paths to Cloudflare that don’t touch Centurylink a bit puzzling. It >> could have just been poorly written. >> >> >> >> >> >> From: NANOG <nanog-bounces+drew.weaver=thenap....@nanog.org> On Behalf Of >> Tom Beecher >> Sent: Monday, August 31, 2020 9:26 AM >> To: Hank Nussbacher <h...@interall.co.il> >> Cc: NANOG <nanog@nanog.org> >> Subject: Re: Centurylink having a bad morning? >> >> >> >> https://blog.cloudflare.com/analysis-of-todays-centurylink-level-3-outage/ >> >> >> >> I definitely found Mr. Prince's writing about yesterday's events fascinating. >> >> >> >> Verizon makes a mistake with BGP filters that allows a secondary mistake >> from leaked "optimizer" routes to propagate, and Mr. Prince takes every >> opportunity to lob large chunks of granite about how terrible they are. >> >> >> >> L3 allows an erroneous flowspec announcement to cause massive global >> connectivity issues, and Mr. Prince shrugs and says "Incidents happen." >> >> >> >> >> >> >> >> >> >> >> >> On Mon, Aug 31, 2020 at 1:15 AM Hank Nussbacher <h...@interall.co.il> wrote: >> >> On 30/08/2020 20:08, Baldur Norddahl wrote: >> >> >> >> https://blog.cloudflare.com/analysis-of-todays-centurylink-level-3-outage/ >> >> >> >> Sounds like Flowspec possibly blocking tcp/179 might be the cause. >> >> >> >> But that is Cloudflare speculation. >> >> >> >> Regards, >> Hank >> >> Caveat: The views expressed above are solely my own and do not express the >> views or opinions of my employer >> >> >> >> An outage is what it is. I am not worried about outages. We have multiple >> transits to deal with that. >> >> >> >> It is the keep announcing prefixes after withdrawal from peers and customers >> that is the huge problem here. That is killing all the effort and money I >> put into having redundancy. It is sabotage of my network after I cut the >> ties. I do not want to be a customer at an outlet who has a system that will >> do that. Luckily we do not currently have a contract and now they will have >> to convince me it is safe for me to make a contract with them. If that is >> impossible I guess I won't be getting a contract with them. >> >> >> >> But I disagree in that it would be impossible. They need to make a good >> report telling exactly what went wrong and how they changed the design, so >> something like this can not happen again. The basic design of BGP is such >> that this should not happen easily if at all. They did something unwise. Did >> they make a route reflector based on a database or something? >> >> >> >> Regards, >> >> >> >> Baldur >> >> >> >> On Sun, Aug 30, 2020 at 5:13 PM Mike Bolitho <mikeboli...@gmail.com> wrote: >> >> Exactly. And asking that they somehow prove this won't happen again is >> impossible. >> >> - Mike Bolitho >> >> >> >> On Sun, Aug 30, 2020, 8:10 AM Drew Weaver <drew.wea...@thenap.com> wrote: >> >> I’m not defending them but I am sure it isn’t intentional. >> >> >> >> From: NANOG <nanog-bounces+drew.weaver=thenap....@nanog.org> On Behalf Of >> Baldur Norddahl >> Sent: Sunday, August 30, 2020 9:28 AM >> To: nanog@nanog.org >> Subject: Re: Centurylink having a bad morning? >> >> >> >> How is that acceptable behaviour? I shall remember never to make a contract >> with these guys until they can prove that they won't advertise my prefixes >> after I pull them. Under any circumstances. >> >> >> >> søn. 30. aug. 2020 15.14 skrev Joseph Jenkins <j...@breathe-underwater.com>: >> >> Finally got through on their support line and spoke to level1. The only >> thing the tech could say was it was an issue with BGP route reflectors and >> it started about 3am(pacific). They were still trying to isolate the issue. >> I've tried failing over my circuits and no go, the traffic just dies as L3 >> won't stop advertising my routes. >> >> >> >> On Sun, Aug 30, 2020 at 5:21 AM Drew Weaver via NANOG <nanog@nanog.org> >> wrote: >> >> Hello, >> >> >> >> Woke up this morning to a bunch of reports of issues with connectivity had >> to shut down some Level3/CTL connections to get it to return to normal. >> >> >> >> As of right now their support portal won’t load: >> https://www.centurylink.com/business/login/ >> >> >> >> Just wondering what others are seeing. >> >> >> >>